Terms, Privacy & Purchase Policies
ELYSIUM PUBLISHERS
TERMS OF SERVICE, PRIVACY POLICY, REFUNDS, SHIPPING & CANCELLATIONS
Effective Date: 10 November 2026
1 About Us
Welcome to Elysium Publishers.
This website is owned and operated by Lakhi® Publishers (Pty) Ltd, trading as Elysium Publishers.
Elysium Publishers publishes books by Isaac Lakhi® across multiple genres, including self-development, finance, psychological thrillers, mystery, suspense, vision-driven fiction, and geopolitical thrillers.
Our current catalogue includes:
- Highway to Heaven
- Highway to Hell
- Relentless Power
- The Obsidian Circle
- Veil of Suspicion
- Elysium Odyssey
- Mike Coxsmall's Journey to Financial Independence
- Any future books we may include here
By accessing or using our website, products, content, services, or digital downloads, you agree to these Terms.
If you do not agree with these Terms, please do not use this website.
2 Contact Us
If you have questions regarding orders, refunds, privacy, or any aspect of our services, please contact us:
Lakhi® Publishers (Pty) Ltd
Trading as Elysium Publishers
Website: www.lakhi.biz
3 Use of This Website
You agree to use this website only for lawful purposes.
You may not:
- copy or redistribute content without permission;
- reproduce books, audiobooks, or digital products;
- attempt to modify, reverse engineer, or disrupt website functionality;
- use our content for commercial gain without written permission;
- impersonate another person or entity;
- engage in unlawful, fraudulent, abusive, or harmful activity.
We reserve the right to suspend or terminate access where misuse is suspected.
4 Intellectual Property
All content on this website is protected by intellectual property laws.
This includes:
- book titles;
- text;
- cover artwork;
- audio content;
- graphics;
- logos;
- trademarks;
- website content;
- digital downloads;
- marketing materials.
The following names and marks are the intellectual property of Lakhi® Publishers (Pty) Ltd or their respective owners:
- Isaac Lakhi®
- Lakhi®
- Elysium Publishers
- Highway to Heaven
- Highway to Hell
- Relentless Power
- The Obsidian Circle
- Veil of Suspicion
- Elysium Odyssey
- The Blueprint for Crafting Your Own Path
Nothing on this website grants ownership rights to users.
All rights not expressly granted are reserved.
5 Products and Services
Products may be offered in one or more formats, including:
- eBooks
- audiobooks
- paperbacks
- hardcovers
- limited editions
- digital downloads
- future publications
Availability may change without notice.
We reserve the right to modify, discontinue, replace, or update any product at our discretion.
6 Digital Products
Digital products are licensed for personal use only.
You may not:
- reproduce them;
- distribute them;
- resell them;
- share download links;
- upload them to public websites;
- make them available to third parties.
Purchasing a digital product grants you a limited, non-transferable licence for personal use.
Ownership of intellectual property remains with Lakhi® Publishers (Pty) Ltd.
7 Refund and Returns Policy
7.1 Digital Purchases Made Directly Through Our Website
We offer a 28-day money-back guarantee on eligible digital products purchased directly through:
If you are not satisfied with your purchase, you may request a refund within 28 days of purchase.
To request a refund, email:
We reserve the right to investigate suspected abuse, fraud, or repeated refund claims.
Approved refunds are generally processed within 7 business days.
7.2 Third-Party Retailers
The 28-day money-back guarantee does not apply to purchases made through third-party platforms.
This includes, but is not limited to:
- Amazon
- Kindle
- Audible
- Apple Books
- Google Play Books
- Kobo
- Barnes & Noble
- any marketplace, reseller, affiliate, or third-party retailer
Refunds for purchases made through these platforms are governed exclusively by that platform's refund policies.
Even where our website links to a third-party retailer, any purchase completed on that retailer's platform falls under that retailer's policies.
7.3 Physical Books
Physical books may be returned only if:
- they arrive damaged;
- they arrive defective;
- the wrong item was shipped.
Claims must be submitted within 14 days of delivery.
Evidence may be requested, including photographs of the product and packaging.
Normal wear and tear, accidental damage, or customer preference do not qualify for return.
7.4 Sale Items
Discounted, promotional, clearance, or sale items may not be eligible for refunds except where required by law.
8 Shipping Policy
Physical Orders
Shipping times vary according to destination, carrier availability, and customs requirements.
Delivery estimates are not guarantees.
Customers are responsible for providing accurate shipping information.
Additional customs duties, taxes, import fees, or local charges remain the responsibility of the purchaser.
We are not responsible for delays resulting from:
- customs inspections;
- postal services;
- courier delays;
- natural disasters;
- strikes;
- government actions;
- events beyond our reasonable control.
Digital Deliveries
Digital products are typically delivered electronically.
Customers are responsible for ensuring:
- correct email details;
- sufficient storage space;
- device compatibility;
- internet access.
9 Pre-Orders
Certain titles may be available for pre-order.
By placing a pre-order, you authorize us to process payment according to the terms displayed at checkout.
If a pre-order has not yet been fulfilled, cancellation requests may be considered.
Once a product has been delivered, the standard refund policy applies.
10 Cancellations
Subscriptions or recurring billing services, if offered in the future, may be cancelled through the method specified at purchase.
Cancellation prevents future charges but does not automatically entitle a user to a refund for previous billing periods.
Orders that have already been fulfilled may be subject to the applicable refund policy.
11 Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information we may collect includes:
- name;
- email address;
- billing details;
- shipping details;
- order history;
- website usage information;
- device information;
- browser information;
- IP address.
Why We Collect Information
We use information to:
- process orders;
- deliver products;
- provide customer support;
- improve our website;
- communicate important updates;
- comply with legal obligations;
- prevent fraud;
- maintain platform security.
Analytics and Cookies
We may use:
- cookies;
- analytics platforms;
- server logs;
- performance monitoring tools.
These tools help us understand:
- website traffic;
- user behaviour;
- device types;
- website performance.
You may disable cookies through your browser settings.
Some website functionality may be affected if cookies are disabled.
Email Communications
If you subscribe to updates, newsletters, or promotional communications, we may contact you by email.
Every marketing email includes an unsubscribe option.
You may unsubscribe at any time.
Information Sharing
We do not sell personal information.
We may share information with:
- payment processors;
- shipping providers;
- hosting providers;
- technology service providers;
- professional advisers;
- government authorities where legally required.
Information is shared only where necessary for business operations or legal compliance.
Data Security
We implement commercially reasonable safeguards to protect personal information.
However, no online transmission or storage method can be guaranteed completely secure.
Use of this website is at your own risk.
12 GDPR and Privacy Rights
Where applicable under GDPR or other privacy laws, individuals may have rights to:
- access their information;
- correct inaccurate information;
- request deletion;
- restrict processing;
- withdraw consent;
- request data portability;
- lodge regulatory complaints.
Requests may be submitted to:
13 Children's Privacy
This website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If such information is discovered, we will take reasonable steps to remove it.
14 Disclaimer
The books, articles, audiobooks, and materials published by Elysium Publishers are provided for educational, informational, literary, and entertainment purposes.
Nothing on this website constitutes:
- legal advice;
- financial advice;
- investment advice;
- medical advice;
- psychological advice;
- professional advice of any kind.
Readers remain responsible for their own decisions and actions.
15 Limitation of Liability
To the maximum extent permitted by law, Lakhi® Publishers (Pty) Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
- website use;
- reliance on content;
- technical interruptions;
- data loss;
- delayed deliveries;
- third-party services;
- unauthorized access;
- cybersecurity incidents.
Our total liability shall not exceed the amount paid by the customer for the relevant product giving rise to the claim.
16 Changes to These Policies
We may update these Terms, Policies, and Notices from time to time.
Updated versions become effective when published on this website.
Continued use of the website constitutes acceptance of any updates.
17 Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Republic of South Africa.
Any dispute arising from these Terms shall be subject to the jurisdiction of the South African courts.
18 Final Contact Information
Lakhi® Publishers (Pty) Ltd
Trading as Elysium Publishers
Website: www.lakhi.biz
Last Updated: 10 November 2026